Refund Policy
Refund Policy
Thank you for shopping at Mary’s Finds. We take pride in offering rare and one-of-a-kind products. Please read our Refund Policy carefully before making a purchase. By purchasing from our website, you agree to the terms outlined in this policy.
1. No Refunds Policy
**All sales made on Mary’s Finds are final.** Due to the unique and rare nature of our products, we do not offer refunds. We believe this policy ensures fairness to all customers and maintains the integrity of the items we offer. We encourage customers to review product details and descriptions carefully before making a purchase.
2. No Exchanges
We do not offer exchanges for any products. Each item is one-of-a-kind, and we are unable to replace or exchange it once purchased. Please be sure of your selection before completing your order.
3. Damaged or Defective Items
While we do not offer refunds or exchanges, if you receive a product that is damaged or defective, we will work with you to resolve the issue. If your item arrives damaged or defective, please follow these steps:
1. **Contact Us**: Email us at info@marys-finds.com within 3 days of receiving the item.
2. **Provide Evidence**: Include photos of the damaged or defective item and the packaging in your email. This will help us assess the situation and take appropriate action.
3. **Resolution**: We will review your case and, if the item is confirmed to be damaged or defective, we work with the USPS to file a claim.
4. Lost or Stolen Packages
Mary’s Finds is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, signature confirmation, and shipping carrier information for the customer to investigate.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Email: info@marys-finds.com